Friday, May 31, 2019

Team Dynamics - Conflict Resolution Strategies Essay -- Conflict Team

Team Dynamics - participation Resolution StrategiesPeople work in groups or teams everyday whether in their career, education, political organization, church, or any other social setting. bout while on the job(p) in teams or groups is inevitable. When taking people of different backgrounds, personalities, moral, and ethical beliefs and displace them together in a group, appointment will arise. The key to achieving your team goals is to invention and conquer your goals with keeping the greater good of the team in mind. Conflict as it arises should be combated and abated through swift and thorough resolution techniques. When dealt with properly fight resolution can give rise to a cohesive and robust team.What Is Conflict?Conflict as defined by Merriam-Webster Online Dictionary is a agonistic or opposing follow out of incompatibles antagonistic state or action (as of divergent ideas, interest, or persons), Mental struggle resulting from incompatible or opposing needs, dri ves, wishes, or external or internal demands. Simply put divergence is the dissension and disharmony that occurs in groups when differences are expressed regarding ideas, methods, and/ or members (Engleberg, Wynn, and Schuttler, 2003). Conflict among teams or groups develops in many ways. In developing an effective team, members will generally scram the five stages of evolution Forming, Storming, Norming, Performing, and Adjourning. The storming and norming stages deal with the process of conflict (storming) and resolution (norming). During the storming stage, exact conflict has not yet been identified and therefore chaos, disorganization, and disputes are apparent. The Norming stage is where conflict is identified and dealt with and resolutio... ...tified and dealt with accordingly. ReferencesDeJanasz, S. C., Dowd, K. O., & Schneider, B. Z. (2002). Interpersonal Skills in Organizations. New York McGraw- pile. pp. 309- 329.DeJanasz, S. C., Dowd, K. O., & Schneider, B. Z . (2002). Interpersonal Skills in Organizations. New York McGraw- Hill. pp. 371- 393, 241- 259.Engleberg, I., Wynn, D., & Schuttler, R., (2003). operative in Groups Communication Principles and Strategies (3rd ed.) Boston Houghton- Mifflin. pp. 146- 170.Kreitner, R., & Kinicki, A., (2004). Organizational Behavior (6th ed.). New York McGraw- Hill/Irwin. pp. 406- 441.Parker, G., (2003). Cross- Functional Teams Working with Allies, Enemies, and Other Strangers. San Francisco Jossey- Bass. pp. 170- 194.Stewart, G., Manz, C., & Sims, H., (1999). Teamwork and Group Dynamics. New York Wiley. pp. 70- 125. Team Dynamics - Conflict Resolution Strategies Essay -- Conflict Team Team Dynamics - Conflict Resolution StrategiesPeople work in groups or teams everyday whether in their career, education, political organization, church, or any other social setting. Conflict while working in teams or groups is inevitable. When taking people of different backgrounds, person alities, moral, and ethical beliefs and putting them together in a group, conflict will arise. The key to achieving your team goals is to construct and conquer your goals with keeping the greater good of the team in mind. Conflict as it arises should be combated and abated through swift and thorough resolution techniques. When dealt with properly conflict resolution can give rise to a cohesive and productive team.What Is Conflict?Conflict as defined by Merriam-Webster Online Dictionary is a competitive or opposing action of incompatibles antagonistic state or action (as of divergent ideas, interest, or persons), Mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands. Simply put conflict is the disagreement and disharmony that occurs in groups when differences are expressed regarding ideas, methods, and/ or members (Engleberg, Wynn, and Schuttler, 2003). Conflict among teams or groups develops in many ways. In developing a n effective team, members will generally experience the five stages of evolution Forming, Storming, Norming, Performing, and Adjourning. The storming and norming stages deal with the process of conflict (storming) and resolution (norming). During the storming stage, exact conflict has not yet been identified and therefore chaos, disorganization, and disputes are apparent. The Norming stage is where conflict is identified and dealt with and resolutio... ...tified and dealt with accordingly. ReferencesDeJanasz, S. C., Dowd, K. O., & Schneider, B. Z. (2002). Interpersonal Skills in Organizations. New York McGraw- Hill. pp. 309- 329.DeJanasz, S. C., Dowd, K. O., & Schneider, B. Z. (2002). Interpersonal Skills in Organizations. New York McGraw- Hill. pp. 371- 393, 241- 259.Engleberg, I., Wynn, D., & Schuttler, R., (2003). Working in Groups Communication Principles and Strategies (3rd ed.) Boston Houghton- Mifflin. pp. 146- 170.Kreitner, R., & Kinicki, A., (2004). Organization al Behavior (6th ed.). New York McGraw- Hill/Irwin. pp. 406- 441.Parker, G., (2003). Cross- Functional Teams Working with Allies, Enemies, and Other Strangers. San Francisco Jossey- Bass. pp. 170- 194.Stewart, G., Manz, C., & Sims, H., (1999). Teamwork and Group Dynamics. New York Wiley. pp. 70- 125.

Thursday, May 30, 2019

Volkswagen Must Change Strategy and Logo to Repair Its Damaged Brand E

Brands have been around for at least 5000 years and to this day our societies have evolved a great take in in regards to this aspect. The reason why brands have become of a greater importance in todays society is because of our increase want rather than need (what we need to stay alive such as food and shelter) for a new and customised product thus moving from an economy of mass production to an economy of mass customisation. (Neumeier, Morgan & Edgar, 2006) Nevertheless, brands have become an important part of our lives, in many cases being a reflection of who we are or what we would like to become. In this essay, the Volkswagen brand will be analysed in terms of its success and failure, as well as any potential changes, which could act ripe towards it. In order to do this, a brief overview of the history and current organisation to this date will be looked into, accompanied by the understandings of Volkswagens conversation campaigns, brand (designs), positions, and strategies. Overview of the Volkswagen Organisation The historical German brand Volkswagen (VW) dates back to the year 1904 when the idea of a Peoples Car was first mentioned. In 1925, group B Barnyi submitted a life changing design of a potential Volkswagen design, which later became known as the Beetle. Already having a great deal of success in the automobile industry, the first real breakthrough of this idea came in 1934, when Adolf Hitler had adopted the idea of mass production and a Peoples Car, built for the transportation of the wider population, which then became popular amongst the German people in the Third Reich. This sparked the first so-called brand equity, which encouraged the public to recollect in the concept of a car for... ...ttp//www.toyota-global.com/company/history_of_toyota/. Accessed 07 January 2014.Volkswagen logotype History DasTank.com. 2014. ONLINE Available at http//www.dastank.com/Volkswagen-Logo-History.htm. Accessed 07 January 2014.Corporate Identity Volksw agen. 2014. ONLINE Available at http//hansstol.totaldesign.nl/en/volkswagen.html. Accessed 07 January 2014.Volkswagen Logo - Design and History of Volkswagen Logo. 2014. ONLINE Available at http//www.famouslogos.us/volkswagen-logo/. Accessed 07 January 2014.Interbrand - Best Global Brands 2013 . 2014. ONLINE Available at http//www.interbrand.com/de/best-global-brands/2013/Best-Global-Brands-2013.aspx. Accessed 08 January 2014.VideosThe Play Belt - The Fun Theory. - YouTube. 2014. ONLINE Available at http//www.youtube.com/watch?v=0AbQSE4ZKvk. Accessed 07 January 2014.

Wednesday, May 29, 2019

Biblical Symbols and Symbolism in John Steinbecks East of Eden :: East Eden Essays

Biblical Symbolism in East of Eden John Steinbeck includes more(prenominal) of the tale of generation 4 than is actually told in the bible. The basis of this is a Jewish story involving twin sisters of both Cain and Abel. The two disputed over Abels twin whom Abel was to marry. Cain slay Abel and wed the twin sister of his br new(prenominal) (Fonterose, Joseph. p.3380). The story differs also in that it is Abel who leaves his home instead of Cain. Abel found his Eden, represented by Salinas Valley, but lost it by and by fathering a second generation very similar to the first, Caleb representing Cain and Aron representing Abel (Fonterose, Joseph. p.3379). The story is changed by Steinbeck to illustrate the idea that men naturally have both dear and horror tendencies within them, and that this mixture compels men to choose between the two. The story told is similar to an alternate interpretation of Genesis 4 called timshel. This alternate reading introduces the idea that Cain fe els bad and kills Abel because of the jealousy he feels towards his brother and Gods love for Abel (Levant, Howard. p.243). The proportionship of good to evil is found in many different ways end-to-end East of Eden. One way is the opposition between the two. Such a relationship is illustrated through with(predicate) the Cain and Abel allusions in the novel. Another relationship is that the two must coexist. This relation is represented by the arrival of both the church and the brothel in town at the same time. Good comes from evil is the third relationship. Cathy making transport appear all the more pure shows this relation. The last relationship is that both terms are relative (Fonterose, Joseph. p.3381). Caleb Trask is illustrated as being a man more evil than others are. This innate wickedness varies from the immoral values of other characters such as Charles or Cathy-Kate. The wickedness is attributed to Calebs ability to choose between good and evil and his choosing of th e latter (Levant, Howard. p.240). In East of Eden, good is associated with individual morals. Examples of such would be abstinence from sexual activity and virtues like generosity and self-respect. Evil is illustrated through acts such as prostitution and murder (Fonterose, Joseph. p. 3381). Sex is treated as a carnal act that cannot be good. It is a sin where in other Steinbeck novels, it would be easily accepted.

Connection of European Trials Essays -- Witch Witches Hunting Essays

Connection of European Trials The beldame hunting trials that took place in Early Modern Period occurred across the expanse of Europe, including in its believers groups of people ranging from kings and popes to peasants and servants. Some historians argue that the witch trials of the Early Modern Period where non connected that the trials where not related to each other and are not part of one large witch-hunt. Other historians argue that the witch hunting trials are related to each other by there similar characteristics. The Early-Modern witch trails where both related and separate entities that where born with the help of elite and common peoples belief in Catholic as well as Protestant locations including Geneva, Trier, Scotland, England, Bamberg, and Runchain. One thing that both the Catholics and the Protestants did have in common was the belief that the Bible was the word of God. Partly because of this belief both Protestant and Catholics participated in the pract ice of witch hunting. John Calvin began the Calvinist movement that began in Geneva Switzerland. Calvin lived from AD 1509-1564 during the Early Modern Period. During the Protestant Reformation Calvin wrote about witches stating, And Paul, after he has warned us that our struggle is not with flesh and blood, but with the princes of the air, with the powers of darkness, and spiritual wickedness Eph. 612.1 This passage that Calvin took from the Bible helps to illustrate the feelings of the new Protestant church service toward witches and witchcraft. The passage also shows that the Protestant church, like the Catholics, believe that witches are a threat and that something must be done to dispose of their infernal and wicked presence. The demonic ... ...ty of Pennsylvania Press, 1972. The Confessions of the Chelmsford Witches of England. In Witchcraft in Europe 1100- 1700, modify by Alan Kors and Edward Peters. Philadelphia University of Pennsylvania Press, 1972. The Persecu tion in Scotland. In Witchcraft in Europe 1100-1700, edited by Alan Kors and Edward Peters. Philadelphia University of Pennsylvania Press, 1972. The Persecutions at Bamberg. In Witchcraft in Europe 1100-1700, edited by Alan Kors and Edward Peters. Philadelphia University of Pennsylvania Press, 1972. The Persecutions at Trier. In Witchcraft in Europe 1100-1700, edited by Alan Kors and Edward Peters. Philadelphia University of Pennsylvania Press, 1972. The Trial of Suzanne Gaudry. In Witchcraft in Europe 1100-1700, edited by Alan Kors and Edward Peters. Philadelphia University of Pennsylvania Press, 1972.

Tuesday, May 28, 2019

Discuss the themes of Virtu and Fortuna in The Prince. Essay -- Englis

Discuss the themes of Virtu and Fortuna in The Prince.Niccolo Machiavelli was born in Florence, Italy on the 3rd May 1469.In 1498, Florence became a republic and Machiavelli gained a position within the Florentine government. After this he was soon confirmed bythe great council as the second chancellor of the republic, making himthe head of internal affairs. Less than a month later he was electedas secretary to the ten of war, which focussed on foreign anddefensive affairs.In November 1498 Machiavelli was sent on his outset diplomatic missionand over the historic period he continued with many more. On his first missionto France to see King Louis XII, which lasted six months, Machiavelliwas able to continue the effects of having a single prince ruling aunited country.When Machiavelli returned to Florence and he found it to be slowlydisintegrating because Cesare Borgia endeavoured to create aprincipality for himself in Italy and during this duration Machiavellimade many visits to h im on behalf of the Florentine government to tryand negotiate. When Borgia finally retaliated by killing his captainsin Sinigaglia, Machiavelli was witness to this and later wrote anaccount of it.Machiavelli had a dissever of admiration for Borgias conduct and believedhis qualities would be found in the perfect prince who wouldeventually unite all the Italian states.Over the next few years Machiavelli maintained his position within theFlorentine government and was sent on various missions and given manydifferent roles with increasing amounts of authority over Florence. In1513 Machiavelli is accused of being involved in an anti-Mediciconspiracy with the Medici family being rulers of Florence at thetime. Machiavel... ...t rule aprincipality. And also the book has visions of wanting to uniteItaly, which is an idea 350 years ahead of its time. When Machiavelliwrote this book it was write for the time as there were frequent warsand some advice on the art of war was needed. Even though , in manycases, Machiavellis the Prince is still relevant today particularlyin government, as if you want to succeed and gain power in it, youneed to be ruthless and corrupted.BibliographyMachiavelli, N. (2003) The Prince. capital of the United Kingdom Penguin GroupSolomon, R, C., Higgins, K, M., (1996). A short history of Philosophy.Oxford Oxford University Press.Skinner, Q. (2000) Machiavelli A very short Introduction. OxfordOxford University Press.www.constitution.org/mac/prince00/html - another translation of ThePrince.Machiavelli, Niccolo. Microsoft Encarta 99 Encyclopedia.

Discuss the themes of Virtu and Fortuna in The Prince. Essay -- Englis

Discuss the themes of Virtu and Fortuna in The Prince.Niccolo Machiavelli was born in Florence, Italy on the 3rd May 1469.In 1498, Florence became a republic and Machiavelli gained a positionwithin the Florentine government. After this he was soon confirmed bythe great council as the second chancellor of the republic, making himthe head of internal affairs. Less than a month later he was electedas secretary to the ten of war, which focussed on foreign anddefensive affairs.In November 1498 Machiavelli was direct on his first diplomatic missionand over the years he continued with many more. On his first missionto France to see King Louis XII, which lasted sestet months, Machiavelliwas able to observe the effects of having a single prince ruling a fall ind country.When Machiavelli returned to Florence and he found it to be slowlydisintegrating because Cesare Borgia endeavoured to create aprincedom for himself in Italy and during this time Machiavellimade many visits to him on behalf of the Florentine government to tryand negotiate. When Borgia finally retaliated by killing his captainsin Sinigaglia, Machiavelli was witness to this and later wrote an depict of it.Machiavelli had a lot of admiration for Borgias conduct and believedhis qualities would be found in the perfect prince who wouldeventually unite all the Italian states.Over the nigh few years Machiavelli maintained his position within theFlorentine government and was sent on various missions and given manydifferent roles with increasing amounts of potential over Florence. In1513 Machiavelli is accused of being involved in an anti-Mediciconspiracy with the Medici family being rulers of Florence at thetime. Machiavel... ...t rule aprincipality. And also the book has visions of wanting to uniteItaly, which is an idea 350 years ahead of its time. When Machiavelliwrote this book it was write for the time as there were frequent warsand some advice on the art of war was needed. Even though, in manycases, Ma chiavellis the Prince is still relevant today particularlyin government, as if you want to succeed and gain power in it, youneed to be ruthless and corrupted.BibliographyMachiavelli, N. (2003) The Prince. London Penguin GroupSolomon, R, C., Higgins, K, M., (1996). A short history of Philosophy.Oxford Oxford University Press.Skinner, Q. (2000) Machiavelli A very short Introduction. OxfordOxford University Press.www.constitution.org/mac/prince00/html - another translation of ThePrince.Machiavelli, Niccolo. Microsoft Encarta 99 Encyclopedia.

Monday, May 27, 2019

College Pressure

Whats wrong with the students of today? Back when I was a student we had a soften attitude Criticisms like this atomic number 18 often perceive from p arnts and teachers, in the newspapers and other media? And its been that way ever since instruction began. No matter what society or era you consider, there be alship nookyal plenty of refreshful authorities pointing out that The students of today argon somehow failing to grasp the true meaning of university education. Or maybe its the other way or so be universities failing to grasp the true meaning of students?This text examines opposite aspects of this question and discusses the numerous pressures that modern students face. CollegePressures William Zinsser I am master of Branford College at Yale. I perish on the campus and cope the students well. (We have 485 of them. ) I listen to their hopes and fears and too to their stereo music and their piercing cries in the dead of night (Does anybody c be? ). They come to me to have how to st guilele through the rest of their lives. Mainly I try to remind them that the road ahead is a long whizz and that it willing have more unexpected releases than they retrieve.There will be plenty of time to change jobs, change cargoners, change whole attitudes and approaches. They dont sine qua non to come upon much(prenominal) news. They want a map right now that they can follow directly to c beer security, financial security, social security and, presumably, a prepaid grave. What I wish for all(a) students is some release from the grim grip of the future. I wish them a chance to enjoy each seg workforcet of their education as an experience in itself and non as a tiresome require ment in preparation for the next step.I wish them the right to experiment, to trip and fall, to learn that bruise is as educational as victory and is non the end of the reality. My wish, of course, is naive. One of the few rights that America does non proclaim is the righ t to fail. Achievement is the national god, worshipped in our media the million-dollar athlete, the wealthy executive and glorified in our praise of possessions. In the presence of such a potent state religion, the young are growing up old. I see four kinds of pressure working on college students today economical pressure, parental pressure, peer pressure, and self-induced pressure.Its easy to look around for bad guys to convict the colleges for charging too much m unrivaledy, the professors for assigning too much work, the parents for pushing their children too far, the students for driving themselves too hard. But there are no bad guys, merely victims. Today it is not unusual for a student, even one who works part time at college and full time during the summer, to have accumulated $5,000 in loans after four years loans that the student must start to repay within one year after graduation (and incidentally, not all these loans are low-interest, as many non-students believe) .Encouraged at the kickoff ceremony to go forth into the world, students are already behind as they go forth. How can they not feel nether pressure throughout college to prepare for this day of reckoning? Women at Yale are under even more pressure than men to give up their expensive education to themselves, their parents, and society. For although they leave college superbly equipped to bring fresh leadership to traditionally male jobs, society hasnt yet caught up with this fact. Along with economic pressure goes parental pressure. Inevitably, the two are deeply intertwined.I see students taking premedical courses with joyless determination. They go off to their labs as if they were sack to the dentist. It saddens me because I know them in other corners of their life as cheerful people. Do you want to go to medical school? I pack them. I hazard so, they say, without conviction, or, Not genuinely. Then wherefore are you going? My parents want me to be a doctor. Theyre payi ng all this money and Peer pressure and self-induced pressure are also intertwined, and they begin from the very start of freshman year. I had a freshman student Ill call Linda, one instructor told me, who came in and said she was under terrible pressure because her roommate, Barbara, was much brighter and examine all the time. I couldnt certify her that Barbara had come in two hours earlier to say the same thing slightly Linda. The story is almost funny however that its not. Its a symptom of all the pressures posture together. When every student thinks every other student is working harder and doing better, the plainly solution is to study harder still. I see students going off to the library every night after d inner and coming back when it closes at midnight.I wish they could sometimes forget about their peers and go to a movie. I hear the rattling of typewriters in the hours before dawn. I see the tension in their eyes when exams are approaching and papers are due Wil l I get everything done? Probably they wont. They will get sick. They will sleep. They will oversleep. They will card out. Ive painted too grim a portrait of todays students, making them seem too solemn. Thats only half(prenominal) of their story the other half is that these students are nice people, and easy to like. Theyre quick to laugh and to offer friendship.Theyre more considerate of one another than any student generation Ive ever known. If Ive expound them primarily as driven creatures who largely ignore the joyful side of life, its because thats where the problem is not only at Yale but throughout American education. Its why I think we should all be worried about the values that are nurturing a generation so fearful of risk and so goal-obsessed at such an ahead of time age. I tell students that there is no one right way to get ahead that each of them is a different person, start from a different point and bound for a different destination.I tell them that change is healthy and that people dont have to fit into pre-ar coursed slots. One of my ship canal of telling them is to invite men and women who have achieved success outside the academic world to come and talk informally with my students during the year. I invite heads of companies, editors of magazines, politicians, Broadway producers, artists, writers, economists, photographers, scientists, historians a tangled bag of achievers. I ask them to say a few words about how they got started. The students always assume that they started in their present profession and knew all on that it was what they wanted to do.But in fact, most of them got where they are by a circuitous route, after many side trips. The students are startled. They can just cogitate of a career that was not preplanned. They can hardly imagine allowing the hand of God or chance to lead them down some unforeseen trail. College Pressures by William Zinsser( , ) , , , Dear Carlos I desperately need a deans excuse for my c hem midterm which will begin in about 1 hour. All I can say is that I totally blew it this week.Ive fallen incredibly, inconceivably behind. Carlos Help Im anxious to hear from you. Ill be in my room and wont leave it until I hear from you. tomorrow is the last day for . Carlos I left town because I started bugging out again. I stayed up all night to finish a take-home construct exam and am typing it to hand in on the 10th. It was due on the 5th. P. S. Im going to the dentist. Pain is pretty bad. Carlos Probably by Friday Ill be fitting to get back to my studies. Right now Im going to take a long walk. This whole thing has taken a lot out of me.Carlos Im really up the proverbial creek. The problem is I really bombed the history final. Since I need that course for my major I . Carlos Here follows a tale of woe. I went home this weekend, had to help my Mom, and caught a fever so didnt have much time to study. My professor .. Carlos Aargh Trouble. Nothing original but everythings pil ing up at once. To be brief, my job interview .. Hey Carlos, good news Ive got mononucleosis. Who are these wretched supplicants, scribbling notes so laden with anxiety, seeking such miracles of postponement and balm?They are men and women who belong to Branford College, one of the xii residential colleges at Yale University, and the messages are adept a few of the hundreds that they left for their dean, Carlos Hortas often slipped under his door at 4 a. m. last year. But students like the ones who wrote those notes can also be found on campuses from coast to coast especially in New England, and at many other private colleges across the country that have high academic standards and highly motivated students. Nobody could doubt that the notes are real.In their urgency and their gallows sense of humour they are authentic voices of a generation that is panicky to succeed. My own connection with the message writers is that I am master of Branford College. I live in its black lette r quadrangle and know the students well. (We have 485 of them. ) I am privy to their hopes and fears and also to their stereo music and their piercing cries in the dead of night (Does anybody ca-a-are? ). If they went to Carlos to ask how to get through tomorrow, they come to me to ask how to get through the rest of their lives.Mainly I try to remind them that the road ahead is a long one and that it will have more unexpected turns than they think. There will be plenty of time to change jobs, change careers, change whole attitudes and approaches. They dont want to hear such liberating news. They want a map right now that they can follow unswervingly to career security, financial security, social security and, presumably, a prepaid grave. What I wish for all students is some release from the clammy grip of the future. I wish them a chance to savor each segment of their education as an experience in itself and not as a grim preparation for the next step.I wish them the right to exp eriment, to trip and fall, to learn that defeat is as instructive as victory and is not the end of the world. My wish, of course, is naive. One of the few rights that America does not proclaim is the right to fail. Achievement is the national god, venerated in our media the million dollar athlete, the wealthy executive and the glorified in our praise of possessions. In the presence of such a potent state religion, the young are growing up old. I see four kinds of pressure working on college students today economic pressure, parental pressure, peer pressure, and self-induced pressure.It is easy to look around for villians to blame the colleges for charging too much money, the professors for assigning too much work, the parents for pushing their children too far, the students for driving themselves too hard. But there are are no villians, only victims. In the late 1960s, one dean told me, the typical question that I got from students was, Why is there so much suffering in the world ? or How can I make a contribution? Today its, Do you think it would look better for getting into law school if I did a double major in history and political science, or just majored in one of them? Many other deans confirmed this pattern. One said, Theyre nerve-wracking to find an edge the intangible something that will look better on paper if two students are about equal. Note the emphasis on feel better. The transcript has become a sacred document, the passport to security. How one appears on paper is more important than how one appears in person. A is for Admirable and B is for Borderline, even though, in Yales official system of grading, A means excellent and B means very good. Today, looking very good is no seven-day enough, especially for students who hope to go on to law school or medical school.They know that entrance into the better schools will be an entrance into the better law firms and better medical practices where they will make a lot of money. They also know that the odds are harsh, Yale Law School, for instance, matriculates 170 students from an applicant puddle of 3,700 Harvard enrolls 550 from a pool of 7,000. Its all very well for those of us who write letters of recommendation for our students to stress the qualities of humanity that will make them good lawyers or doctors. And its nice to think that admission officers are really reading our letters and looking for the extra dimension of commitment or concern.Still, it would be hard for a student not to visualize these officers shuffling so many transcripts studded with As that they regard a B as positively shameful. The pressure is almost as heavy on students who just want to graduate and get a job. Long gone are the days of the gentlemens C, when students journeyed through college with a sealed relaxation, taste a wide variety of courses music, art, philosophy, classics, anthropology, poetry, religion that would send them out as liberally educated men and women.If I were an employer I would employ graduates who have this range and curiousity rather than those who narrowly purused safe subjects and high grades. I know countless students whose inquiring minds exhilarate me. I like to hear the play of their ideas. I dont know if they are getting As or Cs, and I dont care. I also like them as people. The country needs them, and they will find satisfying jobs. I tell them to relax. They cant. Nor can I blame them. They live in a brutal economy. Tuition, room, and board at most private colleges now comes to at least $7,000, not counting books and fees.This might seem to suggest that the colleges are getting rich. But they are equally battered by inflation. Tuition covers only 60% of what it be to educate a student, and ordinarily the remainder comes from what colleges receive in endowments, grants, and gifts. Now the remainder keeps being swallowed by the cruel costs higher every year, of just opening the doors. Heating oil is up. Insurance is up. Postage i s up. Health premium costs are up. Everything is up. Deficits are up. We are witnessing in America the creation of a brotherhood of paupers colleges, parents and students, joined by the common bond of debt.Today it is not unusual for a student, even if he works part-time at college and full-time during the summer, to accrue $5,000 in loans after four years loans that he must start to repay within one year after graduation. Exhorted at commencement to go forth into the world, he is already behind as he goes forth. How could he not feel under pressure throughout college to prepare for this day of reckoning? I have used he, incidentally, only for brevity. Women at Yale are under no less pressure to justify their expensive education to themsleves, their parents, and society.In fact, they are probably under more pressure. For although they leave college superbly equipped to bring fresh leadership to traditionally male jobs, society hasnt yet caught up with that fact. Along with economi c pressure goes parental pressure. Inevitably, the two are deeply intertwined. I see many students taking pre-medical courses with joyless tenacity. They go off to their labs as if they were going to the dentist. It saddens me because I know them in other corners of their life as cheerful people. Do you want to go to medical school? I ask them. I guess so, they say, without conviction, or Not really. Then why are you going? Well, my parents want me to be a doctor. Theyre paying all this money and deplorable students, poor parents. They are caught in one of the oldest webs of love and duty and guilt. The parents mean well they are trying to steer their sons and daughters toward a secure future. But the sons and daughters want to major in history or classics or philosophy subjects with no practical value. Wheres the payoff on the humanities?Its not easy to persuade such loving parents that the humanities do, indeed, pay off. The intellectual faculties developed by studying subje cts like history and classics an ability to synthesize and relate, to weigh cause and effect, to see events in perspective are just the faculties that make creative leaders in telephone line or almost any general field. Still, many thaters would rather put their money on courses that point toward a specific profession courses that are pre-law, pre-medical, pre-business, or as I sometimes put it, pre-rich. But the pressure on students is severe.They are truly torn. One part of them feels obligated to fulfill their parents expectations after all, their parents are older and presumably wiser. Another part tells them that the expectations that are right for their parents are not right for them. I know a student who wants to be an artist. She is very obviously an artist and will be a good one she has already had several modest local exhibits. Meanwhile she is growing as a well-rounded person and taking humanistic subjects that will enrich the inner resources out of which her art wi ll grow.But her father is strongly opposed. He thinks that an artist is a dumb thing to be. The student vacillates and tries to please everybody. She keeps up with her art somewhat furtively and takes some of the dumb courses her father wants her to take at least they are dumb courses for her. She is a free spirit on a campus of tense students no small achievement in itself she deserves to follow her muse. Peer pressure and self-induced pressure are also intertwined, and they begin almost at the number 1 of freshman year. I had a freshman student Ill call Linda, one dean told me, who came in and said she was under terrible pressure because her roommate, Barbara, was much brighter and studied all the time. I couldnt tell her that Barabra had come in two hours earlier to say the same thing about Linda. The story is almost funny except that its not. Its symptomatic of all the pressures put together. When every student thinks every other student is working harder and doing better , the only solution is to study harder still. I see students going off to the library every night after dinner and coming back when it closes at midnight.I wish they would sometimes forget about their peers and go to a movie. I hear the clack of typewriters in the hours before dawn. I see the tension in their eyes when exams are approaching and papers are due Will I get everything done? Probably they wont. They will get sick. They will get blocked. They will sleep. They will oversleep. They will bug out. Hey Carlos, Help Part of the problem is that they do more than they are expected to do. A professor will assign five-page papers. Several students will start written material ten-page papers, and a few will raise the ante to fifteen.Pity the poor student who is still just doing the assignment. Once you have twenty or xxx percent of the student population deliberately overexerting, one dean points out, its just bad for everybody. When a teacher gets more and more effort from his class, the student who is doing figure work can be perceived as not doing well. The tactic works, psychologically. Why cant the professor just cut back and not accept hourlong papers? He can and he probably will. But by then the term will be half over and the damage done. alumnus fever is highly contagious and not easily reversed.Besides, the professors main concern is with his course. He knows his students only in relation to the course and doesnt know that they are also overexerting in their other courses. Nor is it really his business. He didnt sign up for dealing with the student as a whole person and with all the emotional luggage the student brought from home. Thats what deans, masters, chaplains, and psychiatrists are for. To some extent this is nothing new a certain number of professors have always been self-contained islands of scholarship and shyness, more booming with books than with people.But the new pauperism has widened the gap still further, for professors who actually like to spend time with students dont have as much time to spend. They also are overexerting. If they are young, they are busy trying to publish in order not to perish, hanging by their fingernails onto a shrinking profession. If they are old and tenured, they are buried under the duties of administering departments as departmental chairmen or members of committees that have been thinned out by the budgetary axe. Ultimately it will be the students own business to break the circles in which they are trapped.They are too young to be prisoners of their parents dreams and their classmates fears. They must be jolted into believing in themselves as unique men and women who have the power to shape their own future. Violence is being done to the undergraduate experience, says Carlos Horta. College should be open-ended at the end it should open many, many roads. Instead, students are choosing their goal in advance, and their choices narrow as they go along, its almost as if they t hink that the country has been codified in the type of jobs that exist that theyve got to fit into certain slots.Therefore, fit into the best-paying slot. They ought to take chances. Not taking chances will lead to a life of colorless mediocrity. Theyll be comfortable. But something in the spirit will be missing. I have painted too drab a portrait of todays students, making them seem a solemn lot. That is only half of their story if they were so dreary I wouldnt so thoroughly enjoy their company. The other half is that they are easy to like. They are quick to laugh and to offer friendship. They are not introverts. They are unusually kind and are more considerate of one another than any student generation I have known.Nor are they so obsessed with their studies that they avoid sports and extra-curricular activities. On the contrary, they juggle their crowded hours to play on a variety of teams, peform with musical and dramatic groups, and write for campus normalations. But this i n turn is one more cause of anxiety. There are too many choices. Academically, they have 1,300 courses to select from outside class they have to decide how much stop time they can spare and how to spend it. This means that they engage in fewer extracurricular pursuits than their predecessors did.If they want to row on the crew and play in the symphony they will eliminate one in the 60s they would have done both. They also tend to choose activities that are self-limiting. Drama, for instance, is flourishing in all twelve of Yales residential colleges as it never has before. Students hurl themselves into these productions as actors, directors, carpenters, and technicians with a dedication to create the best possible play, knowing that the day will come when the streamlet will end and they can get back to their studies. They also cant afford to be the willing slave for organizations like the Yale Daily News.Last spring at the one hundredth anniversary banquet of that paper whose pa st chairmen include such once and future kings as Potter Stewart, Kingman Brewster, and William F. Buckley, Jr. much was do of the fact that the editorial staff used to be small and totally committed and that newsies routinely worked fifty hours a week. In effect they belonged to a confederation Newsies is how they defined themselves at Yale. Todays student will write one or two articles a week, when he can, and he defines himself as a student. Ive never hear the word Newsie except at the banquet.If I have described the modern undergraduate primarily as a driven creature who is largely ignoring the dexterous spirit inside who keeps trying to come out and play, its because thats where the crunch is, not only at Yale but throughout American education. Its why I think we should all be worried about the values that are nurturing a generation so fearful of risk and so goal-obsessed at such an early age. I tell students that there is no one right way to get ahead that each of them is a different person, starting from a different point and bound for a different destination.I tell them that change is a tonic and that all the slots are not codified nor the frontiers closed. One of my ways of telling them is to invite men and women who have achieved success outside the academic world to come and talk informally with my students during the year. They are heads of companies or ad agencies, editors of magazines, politicians, public officials, television magnates, labor leaders, business executives, Broadway producers, artists, writers, economists, photographers, scientists, historians a mixed bag of achievers.I ask them to say a few words about how they got started. The students assume that they started in their present profession and knew all along that it was what they wanted to do. Luckily for me, most of them got into their field by a circuitious route, to their surprise, after many detours. The students are startled. They can hardly conceive of a career that was not pre-planned. They can hardly imagine allowing the hand of God or chance to nudge them down some unforeseen trail.

Sunday, May 26, 2019

Antony and Cleopatra is based upon a dualistic vision of experience, the world of Rome pitted against the world of Egypt

Antony and Cleopatra is based upon a dualistic good deal of experience, the humans of Rome pitted against the world of Egypt. Rome is associated with military glory, honor, and moral duty and this is clearly depicted by the go forry used throughout the play. Through Cleopatras wrangle in Act 1 prospect1, the listening gets some insight into the Roman way even before Shakespeare introduces it on stage. If the scarce bearded Caesar have non sent his powerful code to you, Do this, or this Take in that kingdom and enfranchise that.As she tries to predict the message form Rome, she creates an progress to of a powerful and commanding Caesar whose fix concern is to ensure the political superiority of the Triumvirate. Shakespeare uses the point of reference of Caesar to represent Rome and therefore creates the idea of a politically-motivated nation. The freshs from the messenger in Act 1 shooting 2 besides supports the political urgency of Rome as it creates juts of state of w ar and conquest that is occurring back in Rome. He speaks of Fulvia coming into the field and the check banner of Labenius, who is an enemy of the Trimuvirate.However, the battle of Actium which occurs after the separation of the Triumvirate is where imagery truly serves to illustrate the military urgency that is associated with Rome as images of ships, sails, swords and battle give the audience a greater understanding of the emphasis they place on war and the preservation of power. This is obvious in Caesars words as delivers commands for war Strike not by land keep whole. Provoke not battle till we have done at sea.Caesars words help to define the Roman vision of experience militaristic and male, marked by heroic restraint in difficult circumstances, a willed ability to combat ones deepest feelings, a sustained composure when everyone else is falling apart. Egypt, on the other hand, presents a stark contrast to the political world of the Romans. Egypt represents instinctive pass ion, extravagant hit the hay, fertility, and magnanimity. Just as Caesar represents Rome, Cleopatras character is used to represent Egypt as a whole. The extravagance of Egypt becomes immediately obvious as Cleopatra enters in Act 1 Scene 1.She enters with a flourish of fanfare, a train of female servants and eunuchs fanning her which evokes an image of absolute comfort and relaxation. There is no hint of political concern as she and Antony profess their love to each other in extravagant words which highlight their instinctive passion. This is reflected in Antonys response to Cleopatras question of the extent of his love Then must thou needs find out bleak heaven, new kingdom. There are similarly various references to food and drink in Cleopatras words and these images serve to create a sense of pleasure which is associated with eating.She refers to her salad days as she speaks of her youth. She also requests music and moody food to quell her anxiety astir(predicate) Antonys r eturn to her. The atmosphere of pleasure in Egypt is emphasized by Antony in Act 1Scene 1 as he expresses his wishes to indulge in the gay abandon and revelry of Cleopatras kingdom Theres not a moment of our lives that should stretch without some pleasure now. other important illustration of the contrast between Rome and Egypt is the imagery that depicts the change in Antonys character.Through the observations of other characters in the play, Shakespeare makes obvious the deterioration of Antonys political intrepidity and power. The description of this decline usually consists of a juxtaposition of imagery of strength and fortitude with that of weakness and submission. The strength of character is associated with the Antony in Rome who held his political duties in high regard. He deteriorates into a doting mallard of Cleopatra in Egypt where it appears that the atmosphere of abandon and relaxation has cast a spell over him, making him approximate up his duties as one of the mos t powerful men in the world.He is described as The triple pillar of the world transformed into a strumpets fool. This creates the image of deterioration for one who held great power. The imagery of strength versus weakness used in Scarus speech in Act 1 Scene 1 also portrays the decline in Antony His captains heart which in the scuffles of great fights hath burst the buckles on his breast, reneges all temper and becomes the bellows and the fan to cool a gypsys lust. The strength of Antonys character before his indulgence in the pleasure of the East is enforced by the imagery used in Caesars tribute to Antony in Act 1 Scene 4.He describes Antony with images of strength and resilience at thy heel did famine follow, whom thou fought against, thou didst drink the stale of horses The contrast between Rome and Egypt also highlights the underlying themes of masculine order versus feminine order as well as the role of the woman . In Rome the masculine ethos which, while having room to hon our women in certain limited ways, has little place for them in public life, other than as useful political tools or upholders of very masculine ideals or as producers of soldiers.There is little respect for them as is obvious in the imagery used by various Romans to describe Cleopatra. She is described as a red-blooded gypsy which is an image used to degrade her character. When Octavius thinks of how his sister should enter Rome in a manner fitting her vastness, the only images he can reach for which might express his feelings are ones taken from the vocabulary of military triumphs The wife of Antony should have an army for an usher. It is significant that he can convey his high jimmy and strong feelings for her only in images more appropriate to a returning triumphant general.On the other hand, the woman holds a role of utmost wideness in Egypt. Cleopatras position as queen is the primary image of this. Enobarbus tribute to her also creates an image of her infinite power and freedom as a woman. something only when at odds with the Roman emphasis on predictable order, law, and consistency. Age cannot wither her, nor custom stale her infinite variety. In Cleopatras palace, women talk openly about explicit sexuality. They are attended by men and this creates an image of female superiority. They express their sexual feelings, joke about sexual matters, and establish a close female community.The image of the horse in relation to Antony and Cleopatras sexual encounters is one of few images that used to express sexuality. This highlights the ability of the woman to be open and expressive as opposed to that of Rome who is expected to be reserved and serve their men. Another major theme of the play to which imagery gives great insight is that of the love between Antony and Cleopatra. They profess their love for each other in an exaggerated style, using images of vastness to describe the extent of their feelings.In Act 1 Scene 1 when Cleopatra claims that she w ill set a limit (bourn) on Antonys love, he responds Then must thou needs find out new heaven, new earth. This trend continues throughout the play. Even in death their love is made evident by the imagery used in their speech. Cleopatras motivation for suicide is her reunion with Antony in death I am again for Cyndus, to meet Marc Antony. This creates the image of their first meeting and emphasizes the immortality of their love as she wishes to recreate that moment in the afterlife. Cleopatra herself finalizes this as she says I haveImmortal longings in me. Another main focus of the play is politics and the desire for power. This gives rise to worldliness of the play as the Romans seek to economise and expand their conglomerate. The political strategies never remain confined to Rome and there is frequent mention of the capture of neighbouring countries The imagery used reinforces the sense of grandeur and the abundant scope of the drama.. It is seen from Act 1 Scene 2 when the messenger form Rome describes Labenius conquering lands from Asia, Euphrates, Syria, Lydia and Ionia.There are also frequent images of the sea and the earth in relation to politics which give a sense of vastness and help to highlight the importance of politics and world conquest. This is illustrated by Cleopatra as she describes war as the worlds great snare. Some of the political imagery used to describe Antony also helps to reinforce the huge scope of the drama. He is called the greatest prince of the world, the demi- Atlas of the world, and the cover othearth. He is not only a strong leader in Rome but a triple pillar of the world as Romes empire extends all over the globe.In examining the imagery of love and politics in Antony and Cleopatra, the underlying theme of war versus love cannot be ignored. This is made evident in the imagery in Antonys words as he struggles to find a balance between upholding his political duty and indulging in passion with Cleopatra. A prime examp le of this is when Antony is about to leave for war in Act 4 Scene 4. As Cleopatra tries to lace his armour he calls her the armourer of my heart. The image of armour gives a sense of impending war but Antony uses it to convey that Cleopatra has captured his heart.This contrasting imagery occurs several other times in the play, even in the same scene when he gives her a soldiers kiss. The juxtaposition of war and love illustrates Antonys conflict of choice between love and duty. It also helps to illustrate how he downplays the importance of war and politics in the face of love. Antony himself acknowledges this as he admits that he lost to Caesar at sea because he trusted Cleopatras fleet to help him realize the battle My sword made weak by my affection.

Saturday, May 25, 2019

Child Consumerism Essay

The essay Kid Kustomers by Eric Schlosser talks about how children got sucked into the idea of consumerism. It all started in the 1980s with p arents wasting more m wizardy on their kids. Now companies such as Kid2Kid, the Gepetoo Group, and Just Kids and other considerable corporations specialize in finding ways to line kids to obtain their products. The author mentions the different ways children nag to get what they want, such as the pleading, persistent, forceful, demonstrative, sugar-coated, threatening and pity nag. The video plays the biggest graphic symbol in consumerism because of the advertisements that children are ceremonial occasion all day and the exit it has on them. The reason advertisements are the best tactic when it comes to consumerism is because children think that advertisements are part of the television show. Schlosser brings up several well-behaved points throughout the essay. This world is a materialistic world.Most people todayadays are sucked int o being the consumers and buying things that they do not even need because now it is all about who has the best clothes, shoes, car or house. Its cardinal big competition and hardly any wiz is ever happy because there is always mortal who has something that you do not have. Another reason people like to be consumers is because like to own the newest version of something. One good example would be the millions people who buy the new iPhone or iPad when in reality its practically the same as it predecessor. If these marketing techniques work well on adults than that is the reason they are more effective on children. Lastly Schlossers points are valid because I too have seen children being convinced to buy a product by people on the streets ,beg to their parents and have seen the effects advertisements have children. It happens all the time, whether people realize it or not. When a child sees a guy with a big sign advertising toys or food the kid is going to want to ask their parent s if they can get the toy or that they are hungry.It is sad that well-nigh all children know who Ronald McDonald is and when they get hungry they are most likely to go to McDonalds because it is convenient. Children are more easily conducted now because now their friends influence them and if that one friend has something that they like, they provide find a way to own it too. My little cousin Max who is ten years old feels he has to own the newest thing. It saddens me because he is in a competition with his friends and these companies are making money off him when he may not truly be interested in their product. Companies target children specifically because they get what they want the bulk of the time. Companies depend on their children to beg to their parents so that they can buy their product. Whenever my cousin Max beg to his parents he eventually gets what he wants because he is persistent and persuasive and bring ons his parents feel guilty if he does not get what he wants . Sometimes while I am walkway down the street or in the mall I see a kid with a iPhone wondering what they with something that sophisticated at such a young age.It makes me wonder if kids have things such as the iPhone then what else do they have? These are the children who are sucked into consumerism and have to buy everything that is considered cool or new. To me one of the biggest reasons companies invest time and money on marketing advertisements directed towards children the most is because children have not learned the true importance of t the dollar bill. They no value behind it and do not think it of as much when their parents are the ones out their spending there money on them. Advertisements on television play the biggest role in consumerism. One effect that advertisements have on children is that the advertisement gets suck in their head. Children remember the words or specific correct that went along with the advertisement. A majority of children that I know are watch ing television most of the day. When I was a kid advertisements played a role in what I should buy or eat.The majority of the things that I had heard of had come from advertisements. This is true because most people do not eat at a place they have never heard of because they do not want to take the risk. The same thing goes for things such as video games and toys for kids because advertisements make the product look good, which gives people a sense of hope that it will not be a waste of money if they buy it for full price. An example would be my cousin Rachel buys most of her toys because she sees them on the television. The advertisements reassure her that buying the toy will be worth it. She falls for the same toys each time because they are not much different from each other. She mostly gets dolls and princess castles, which all virtually look the same but only, differ in color. In the end advertisements effect our decision when we go out to buy the things we want. Companies have succeeded when it comes to convincing children to buy their product. It doesnt matter where a person is at now.They can be away or in their house and they will still be surrounded by advertisements. The advertisements are on the television all day, billboards, people on the streets and one of the stronger forms of advertisement the Internet. Whenever a person watches a video on YouTube they are stopped by a short advertisement and overtime a majority of the world knows the advertisement and may be a little more tempted to go out and buy it. This world has become a world where public feel need to buy everything even if they do not need it. As long as companies keep releasing new products then children will be consumers because children always buy the newest toy even if they just bought their last toy two weeks ago.

Friday, May 24, 2019

The Globalization of the American Furniture Industry

the Statesn furniture manufacturers postulate struggled with making cost-competitive products over the quondam(prenominal) decade. several(prenominal) have closed U. S. facilities and built plants overseas or hired companies to make the goods in foreign countries and ship them here(predicate). Many factors have influenced the decision to move toil over seas including, ram costs, price of materials, freight costs, time in transit, overall time to make a product and get it to market, and the amount of training wish for employees. A decade ago, most 100 percent of the dinette sets, cabinets, dressers, armoires and other wooden pieces sold in the United States were produced here. Today, 75 percent to 80 percent is make in China, Taiwan, Vietnam and other Asian countries. (Chavez)In addition to production, numerous companies are also startsourcing their human resource functions. Many companies today view human resource outsourcing as one of the most viable options to save money and improve services go also making a strategic contribution to the business. (Clinton) High Point, atomic number 7 Carolina is often regarded as the furniture capital of the world. Every six months High Point hosts The International Home Furnishing Market, which is the centerpiece to citys economy. Thousands of gross revenue representatives, buyers, and designers suffice the event. The massive allot show is the largest, most well-known, and most important furnishings industry trade show in the world. But, a new study shows that North Carolina has unconnected nearly 80,000 jobs to China since 2001. Associated Press) Economist Michael Walden recently said, in that location is no question that North Carolina has lost jobs particularly in textiles and furniture manufacturing due to international trade agreements signed during the last 15 years. Prior to the World Trade Agreement, North Carolinas textile and apparel jobs were protected from lower cost foreign producers. (Assoc iated Press) To compete few companies are looking to sell their products overseas. A group of high-end custom furniture manufactures created an organization called American Furniture Exporters.Their goal is to think cost effective shipway to export their goods overseas. The idea arose from the High Point market. We saw some decent (international) traffic in our space with buyers from Venezuela, Greece, Israel, Quatar, Mexico and elsewhere said Rick Moose the sales manager for Designmaster. (Gunin) La-Z-Boy Inc. , the nations second-largest furniture manufacturer, faced sales declines with its wood furniture, so they terminated much of their U. S. production and moved the work to China.In an April press release, the company came out again to announce that they were moving much of their upholstered furniture manufacturing to Mexico. A Mexican-based facility is practical for La-Z-Boy because they rely heavily on custom orders in their upholstered segment and with its close proximity to the U. S. , orders will be shipped much faster on land, rather than if they had to travel by ship from China. Speed to market for custom orders is a tenet of our brand promise to the consumer and the strength of our U. S. facilities enables us to deliver on that promise.We do the decision to transition our domestic cutting and sewing operations while streamlining the assembly aspect of production in the United States. Our new Mexican facility will be able to rapidly supply our domestic plants with cut-and-sewn fabrics and strap for custom orders and will complement the existing cut-and-sew program from China, which supplies our U. S. manufacturing operations. (La-Z-Boy) The U. S. is not alone in the shipping of manufacturing of production overseas furniture giant IKEA found it to be cheaper to manufacture furniture in Ohio rather than producing it in Sweden and shipping it to the U.S. Ironically, the company IKEA came to, Sauder Woodworking Company, had shipped part of its pro duction overseas to China to stay competitive. The companys president, Kevin Sauder, said, We are to IKEA what China is to a lot of furniture companies. (Chavez) Many slew are fed up with the federal governments stance on international trade. James Copeland of Copland Industries/Copland Fabrics of Burlington, N. C. said, Deeply flawed U. S. trade policy toward domestic manufacturing is the single most important root cause of the illness.Every American deserves the right to get out for his family, to own a home and to educate his kids, but our flawed manufacturing and trade policies are taking this away. (McCormack) Copeland is upset because he is competing against foreign companies who do not have to pay workmans compensation, unemployment insurance, overtime, benefits nor do they have to deal with Environmental Protection Agency (EPA), Occupational Safety and Health Regulations (OSHA) regulations or abide by child labor laws. None of these things alone drove jobs overseas. But each increased the cost of doing business and made a move overseas just that more demand for some American companies. (Hall) Because we live in a modern, civilized nation we realize that there is a need for laws and rules that protect employees, but we also need to realize that businesses exist for the sole purpose of making a profit. Increasingly, well-intentioned government regulations also drive up costsand drive out jobs. (Hall) There may be relief in site for the American worker.During his campaign President-elect Barack Obama expressed support for tax benefits for companies that obligate jobs on American soil. Obama introduced the Patriot Employer flirt of 2007 in the Senate last year to reward companies that create jobs with benefits for American workers. (Maltby) Much like North Carolina, Mississippi has also been greatly affected by the outsourcing of American manufacturing. Jay Moon, president of the Mississippi Manufacturers Association, hopes that lawmakers will do away with the inventory tax businesses pay on raw materials, works in progress, and finished goods.Because China using favored-nation status to flood the American market with cheaper goods, such moves would help American manufacturers better compete with overseas companies making the same types of products. (Ayers) There are many other issues affecting the furniture industry, high gas prices increase shipping costs, job layoffs, and most directly, the nationwide housing foreclosure crisis. When people are unable to keep a roof over their head, it is unlikely that they are worried about the furniture in their home.The logic is simple, retail stores arent selling any furniture because people arent buying furniture, (Ayers) Since I am in going into the field of Interior Design I have seen the results of shipping production overseas first hand. This past summer I did an internship in a furniture store and nearly everyday we received a fax from an upholstered furniture company with a a dvert of fabrics that had been discontinued due to the closing of U. S. mills.This causes there to be much less selection and variety, which creates problems when one furniture store wants to stand out from another or when a customer wants something new and different than what everyone else has. No one wants to pay a thousand dollars for a sofa when their neighbor can buy a similar one at Big Lots. Our store worked very closely with La-Z-Boy until they began to reduce their warranties and increase delivery time due to much of the production beingness done in Mexico. It is very difficult for an independently owned business to stay competitive and also provide customers with quality goods.In our store, we carried both American made products and imports in order to stay competitive and satisfy a wide range of customers needs. Many people would ask if we carried American made products, but when they compared the prices they opted for the cheaper trade goods instead. I also noticed inc reases in shipping costs over the course of the summer, which translated into higher prices for our customers. To cope with the financial strain, we began to only make deliveries 2 age a week and encouraged customers to pick up their items when possible.An advantage a small business has over large companies or a foreign pie-eyed is customer service. I believe that that is what keeps many businesses going, because a locally owned store is more likely to work with you personally and understand your needs. I find myself torn over the issue of outsourcing. Part of me wants to stick with the belief that the best quality goods are American made, but as I grow previous(a) and are paying for things myself, I enjoy the benefits of lower costs due to outsourcing.I think that the United States should take certain steps to improve business here domestically, such as tax benefits for businesses, so that prices can be lowered and more people will buy locally. Because the future of industry and manufacturing jobs in America is unknown, I believe that we should focus more of our efforts on education and training employees in fields that cannot be outsourced, such as teachers and health professions.Works Cited Associated Press. N. C. has lost nearly 80,000 jobs to China since 2001, report says. 30 July 2008. Local Tech Wire. 24 Nov. 2008 . Ayers, Jeff. Manufacturing Takes Hit. 19 Oct. 2008. Clarion Ledger. 24 Nov. 2008 . Caplan, Jeremy. Ikea CEO Anders Dahlvig on Surviving a Bad Economy. 18 Nov. 2008. TIME Magazine. 23 Nov. 2008 . Chavez, Jon. Overseas competition challenges furniture industry. 22 Mar. 2007. Toledo Blade. 17 Oct. 2008 . Clinton, David. Study 76% Of Major North American Companies Outsource One Or More HR Functions. 15 Apr. 2006. Rent To Own. 23 Nov. 2008 . Gunin, Joan. N. C. based American Furniture Exporters makes progress. 19 Nov. 2008. Furniture Today. 24 Nov. 2008 . Hall, Robert A. Who sent American jobs overseas? 11 Nov. 2008. American Chronicle. 24 Nov. 2008 . La-Z-Boy Furniture. LA-Z-BOY ANNOUNCES MOVES TO STRENGTHEN ITS NORTH AMERICAN OPERATIONS. Press release. 2 Apr. 2008. 24 Nov. 2008 . Maltey, Emily. Overseas outsourcing heats up again. CNN Money. 11 Nov. 2008. 11 Nov. 2008 . McCormack, Richard. The Free-Trade Debacle Domestic Manufacturers Vs. Multinationals. Manufacturing and engineering News 15 (2008).

Thursday, May 23, 2019

Death, Dying and Other Ethical Dilemmas

Death, dying and other ethical dilemmas are issues that all Intensive Care Units (intensive care units) throughout the world fork up to face and address. In the Current Opinion in fine Care, Vol 16, No 6, December 2010, p. 640, Dixon-Woods and Bosk, writing on the topic of Death, dying and other ethical dilemmas under the journals section of Ethical, legal and organizational issues in the intensive care unit, have stated that Recent ethnographic work suggests that ethical dilemmas associated with end-of-life care in intensive care unit clearly persist, even if clinicians are now more open about patients chances of surviving.An Australian study identified how decisions and actions made outside the ICU such(prenominal) as proceeding with surgical procedures with very poor prognosis or admitting moribund patients who had sustained severe respiratory or cardiac arrestlight-emitting diode to a higher than expected rate of non-booked admissions. Staff believed these to be the result of futile interventions by staff outside the ICU that then resulted in ICU staff having to manage the patient and family through the dying process.ICU staff believed that this practice was detrimental to families by offering false hope of recovery, and that they were left to clear up the unfinished work of medical staff. Other studies have also documented the problems approach by staff confronted by patients whose potential for recovery is, at best, marginal, or when patients significant others seek to influence ICU priorities and distribution of resources. Tensions exist between the critical care clinicians view of the ICU as a place for caring for patients who can be salvaged, and an external view of the ICU as a place appropriate to send desperately ill, dying patients.Patients admitted to ICU despite ICU staffs belief that they are non candidates for intensive care lead to role conflicts and other dilemmas for staff. The conflict is embedded in whom ICUs serve, the relative ease with which non-ICU clinicians can turf their most critical patients to ICUs, the tensions ICU clinicians experience when delivering what they believe to be futile care, and the despair that family and clinicians share when having to abandon hope. This administrative ethics paper takes a look at the issues contained in the article of the aforementioned journal, Current Opinion in Critical Care, Vol 16, No 6, December 2010, and applies these issues to the situations faced by ICUs today and in particular, the ICU health care personnel at the 6-bedded ICU at the San-Fernando General Hospital (SFGH), a general multi-disciplinary 680-bedded hospital situated in the south of the island of Trinidad and which serves a catchment area of 600,000 people. Trinidad and Tobago is a twin-island republic in the West Indies, south of the archipelago with a population of 1. million people. The SFGH also has a 4-bedded HDU (high-dependency unit). brain-stem death The future plan for brain-dead patie nts whose hearts have been resuscitated by doctors in the Emergency Department (ED) of the SFGH following a cardiac and or respiratory arrest at home, poses an ethical dilemma for the healthcare personnel at the SFGH. Should these patients be admitted to the ICU which has only six beds to serve a population of 600,000? Shouldnt these ICU beds be kept for patients with potentially reversible and salvageable pathology?Emergency physicians at the SFGH defend their decision to resuscitate such patients on the grounds that they cannot address with any certainty which patients have reversible brain function and which do not. The present practice at the SFGH to provide ventilator support for these patients in the ED instead of the ICU while tests of brainstem function are being carried out, is frequently met with severe criticisms from relatives and loved ones who claim that the best is not being, and cannot be, done for such patients in the ED as opposed to the ICU.And to a certain exten t, this is true bearing in mind the chronic shortage of doctors and nurses in the ED. Frequently t herefore, here in Trinidad, the ICU personnel have no choice but to transfer such patients to the ICU for monitoring and cardio-respiratory support. Passive Euthanasia While sprightly euthanasia is illegal, passive euthanasia, or allowing a patient to die naturally, is legal everywhere. Passive euthanasia includes withdrawing basic needs such as hydration and nutritional victuals (Fremgen, 2009, p. 304).The Ministry of wellness, an arm of the Government of Trinidad and Tobago, has issued a compose protocol/policy for the discontinuation of life-support from patients on whom the diagnosis of brainstem death is confirmed but, for such discontinuation, written take over is required from the relatives. The person should be pronounced dead, and there is no need for the permission of the surrogates to cease treatment, although there are still questions about consent for donation (Garett, Baillie, McGeehan and Garett, 2010, p. 253).But intensivists here in Trinidad face an ethical dilemma because forty-five percent of the population consists of people of East Indian descent who, because of their religious and heathen background, do not readily take for to the discontinuation of ventilator support from their loved ones who have been pronounced brain-dead. For similar reasons, they do not readily agree to the donation of organs while the heart is still beating, a situation that has stymied the development of transplant programs here in Trinidad and Tobago. The Surrogates Obligation Patient-physician race is at the heart of patient management. The trend over the recent years has been towards promoting patients autonomy. This model falls apart, however, when the patient loses decision-making capacity. Surrogacy is one means of preserving patient autonomy. Several European countries have recently developed laws defining the physicians role, as well as patients and sur rogates rights (Lautrette, Peigne, Watts, Souweine and Azoulay, 2008, p. 714). Each of the principles (the best interests principle and the rational choice principle) entails problems.The best interests principle asks the surrogate to do what is nearly impossibleto judge what is best for another. Furthermore, it does not address the fact that the interests of the patient and the interests of the surrogate may be in conflict. The rational choice principle assumes that we know what the patient would have chosen when competent and after having considered every relevant factor. This is a very broad assumption. We disbelieve that anyone can know what a person would have done in all circumstances (Garett, Baillie, McGeehan and Garett, 2010, p. 2). When surrogates refuse to give permission for their brain-dead loved ones to be unplug from the ventilator, intensivists at the SFGH in Trinidad, well aware of the limitations and constraints of the situation that exists at the SFGH, choose th e ethical route and not only discontinue all drug and intravenous fluid therapy but also reduce the settings on, and oxygen therapy going to, the ventilator to as low as is possible, so as to satisfy the family that the patient has not been disconnected from the ventilator.A do-not-resuscitate order (DNR) is not only written, but is also verbally communicated to the nurses by the doctors in the event of a cardiac arrest. The Cost Factor Critical care medicine is expensive and its high cost has been a concern for many years. (Halpern, 2009, p. 591). Canadas health care system, including its delivery of hospital-based critical care services, is ever-changing due to fiscal pressures. Critical care services should be delivered to those who can benefit from them.Limiting therapy in patients with a poor prognosis may help redirect resources (Leasa and Sibald, 1997, p. 320). Trinidad and Tobago, like the rest of the world, is currently facing an economic recession and so the Government of the day has to be very prudent in its fiscal spending. The Ministry of Health which is responsible for providing the financial resources for running the health system in the twin-island republic simply does not have the money required for the provision of quality healthcare at this time.ICUs are expensive and as such all attempts must be made by all stakeholders involved in the ICU to tick that monies spent in this area of the hospital are spent wisely, ethically, effectively and efficiently. Conclusion This administrative ethics paper took a look at respective(a) challenges faced by healthcare personnel in ICUs today as they deal with death, dying and other ethical dilemmas. Particular reference was made to the ICU at the San Fernando General Hospital, Trinidad, West Indies.

Wednesday, May 22, 2019

How Different Transitions Affect Child Development

Unit 331 5. 1&5. 2 Explain the several(predicate) types of conversions can imply chelarens development and evaluate the effectiveness of positive relationships during periods of transitions. Transitions argon the movement or changes from one position, stage or state to another. These changes can be gradual or sudden, and last for differing periods of time. Transitions can be stressful for offspring people and this stress can have far reaching effects on small fryrens emotional wellbeing and academic achievement.Children face many different transitions in their young lives. One of the main transitions is changing shoals. This may make them witness anxious and nervous, they may be apprehensive about what their new school is going to be like. They may be sad because they are leaving their friends and familiar security of their previous school. They may experience a sense of exit and even bereavement about losing their friends. The babys behaviour may change they may become with drawn or display extroverted behaviour.The child may show regression academically and communicatively. They may become ill, this maybe a genuine stress related illness or a pull in illness that will delay the change that is upsetting them. Younger children may become clingy and display behaviour of a younger child because they feel vulner fitted. ripened children may have sleepless nights or nightmares they may develop mood swings and become grumpy and irritable. They may experience loss of appetite or bust to find comfort. In extreme cases children may self-harm or even think about suicide.These effects of these transitions would impede development emotional, physically, socially and cognitively. Puberty is another transition that all children will experience. The way a child behaves is entirely due to hormones. Puberty is a time of great change. Physically, the body changes and begins to turn into a more(prenominal) adult like body. Puberty and hormones also effects things lik e friendship, attitudes to others (of both sexes) and to parents change quite dramatically. It can make a child moody, bad-tempered, loose their niggardliness and tired.The teenager can become self-conscious and worried about the changes that are happening to his body, this could affect all areas of development. There are other transitions that can affect the child such as moving house, moving schools, divorce, and an introduction of a new partner by a parent. This stress can affect the child emotionally, physically, physiologically and intellectually. The child may become physically unwell, their school work may suffer, and they may feel worried, confused and depressed. Children need to have positive relationships during these periods of transition.This could be a parent, teacher or a peer. The child will need someone that they can trust and rely on, someone who they can talk by dint of their fears and concerns with. A positive relationship is essential to help the child cope thr ough transition someone who is there for them and provides support, both practically and emotionally. The psychoanalyst crapper Bowlby developed the attachment theory which he states that a child needs a supportive, dependable secure relationship with their care giver. This positive relationship helps the child develop and cope with the stresses of the many transitions that they face.Children with the back-up of strong attachments and positive relationships during transitions will be able to cope more efficiently, be more resilient and maintain their self-esteem. If they feel valued and respected their academic, social and emotional development will continue. They will have the self-esteem and self-confidence to explore and embrace the transitions. They will be able to make new relationships and cope with the new situations. If a child experiences successful transitions in early life it will make it easier to cope with subsequent transitions in the future.

Tuesday, May 21, 2019

Tyuij

nearly hotel pokhara grande Hotel Pokhara Grande is a luxurious five-star hotel situated in the city about 1. 5 km walk from Phewa Taal (lake). Since its blood line in 01/07/2007, the hotel has been catering to the needs of our diverse patronage with a complete hospitality experience being our motto. Whether it is a relaxing retreat with world-class accommodation and food or perhaps a conference with a banquet youre after, rest assured your expectations will be surpassed at Hotel Pokhara Grande. The hotel now has forty-one(41) live added to the already existing seventy-eight (78).Enjoy the pristine views a well-manicured garden, state of the art equipment and victor staff in our facilities. If youve chosen Pokhara Grande you will experience only the best. About Pokhara The City of Pokhara is located approximately one hundred and ninety-eight km (198km) west of Kathmandu. It is a delightful destination for tourists seeking adventure, be it Himalayan expeditions, treks, rafting, k ayaking, paragliding or a peek at the surrounding villages life and amazing sights comprising of lakes, waterf all in alls, mountains, caves and temples. Getting There There are countless options available to get from other major hubs of Nepal to Pokhara. For exampleYou can fly, use a bus (of which tourist coaches are pretty comfortable) or rent a vehicle. Approximately twelve to fifteen flights feed from Kathmandu to Pokhara. Facilities Swimming Pool Splash about in our pussy and beat the summer heat perhaps sipping an exotic cocktail while you watch your exact ones have fun in the kiddies pool. Spa Pavitra Give your body the ultimate treat at Pavitra.The team at Pavitra pride themselves in having mastered and administered professional works using top-notch techniques and paraphernalia such as herbal oil concoctions will soothe your senses. Besides you could choose to use the sauna or have a steam bath or have water jets massage you in the Jacuzzi. Once our new location is complete, Pavitra will become one of the finest spas in Pokhara and all of Nepal. Some of the treatments they provide are listed belowOur spa treatments Acupressure or Shiatsu Derived from Japanese Shi and atsu mean finger pressure.Its a mental and physical treatment by applying pressure on various pointsAroma Therapy This style enhances relaxation in general and improves circulation, relieving muscular tensionAyurvedic Massage Retrieves nutrients within the body to unload toxinsHead and Shoulder Massage Increases flow of blood to the scalpShirodhara Involves warm and consistent flow of aromatic oils on the foreheadOther massages Traditional Nepali massage, Reiki healing, body scrub, stone therapy, Thai massage, Trekkers massage Gymnasium Ourgymnasiumis part of the most premier health club in Pokhara.The gym has stgate of the art equipment and well-appointed congenial staff have the expertise to guide you towrds a thorough and befitting workout. Other Facilities Ample Parking Spage, Business Centre, Travel Desk, Free Shuttle Service to Phewa Taal ( lake) List of Facilities Room Facilities give vent conditioning Hairdryer Restaurants Satellite TV Room Services Coffee shop Banquet & Conference Business center Safe deposit box earpiece Bar Shopping Arcade Leisure and other facilities Babysitting Car rental Currency exchange Florist Laundry services Swimming pool Tariff Room Price Meal Single 85 Lunch US $ 12 Double 100 Dinner US $ 12 faggot 140 Extra Bed 30 Accommodation in Kathmandu Soaltee Crowne Plaza 5 tip VaishaliHotel 4 Star Hyatt Regency 5 Star august Singhi Hotel 4 Star Hotel DeL Annapurna 5 Star Hotel Manang 3 Star Yak and Yeti Hotel 5 Star Hotel Tradition 2 Star The Everest Hotel 5 Star Tirupati Holiday Inn 2 Star Radisson Hotel 5 Star Hotel Buddha 1 Star Accommodation in Nagarkot Club Himalaya Hotel View Point Accommodation in Lumbini Buddha Maya Garden Hotel Yeti Hotel Lumbini Gar den Hotel Glasgow Hotel Nirvana Accommodation in Pokhara Hotel Khukuri Pokhara Hotel Blue Heaven Shangrila Village lapse Hotel Moonlight Resort Fish Tail flummox The Fulbari Resort Hotel Barahi Hotel Dharma Inn Hotel Tulshi Accommodation in Chitwan Chitwan Jungle Lodge Machan Wildlife Resort Tiger Tops Jungle Lodge Temple Tiger Island Jungle Resort Unique wild Resort Accommodation in Dhulikhel Dhulikhel Lodge Resort Mirabel Hotel Resort Himalayan Shangri-La Resort For More Information emailprotected com

Monday, May 20, 2019

Basic Concepts in Quality Planning and Management

prize focussing ( prefatorial Concepts) 1) What Is whole tone? The totality of features and characteristics of a crossway or service that bear on its ability to satisfy utter or implied ASQ (American Society for select) take in. 1. 2. 3. 4. 5. 6. 7. 8. Performance Reliability Durability Serviceability Aesthetics Features Perceived flavour conformance to Standards forget the return do the intended job? How often does the product fail? How long does the product last? How easy is it to repair the product? What does the product look like? What does the product do?What is the constitution of the company or its product? Is the product made exactly as the designer intended? whole tone vigilance sloping trough 2 of 35 1. 1 Components of fibre node look of Design product Features vs client Requirements Requirements Performance persona of Specifications Sales and Marketing return Specifications vs ingathering Features fibre of Conformance Features Product Product Chara cteristics vs Product Specifications Design Manufacturing role of Performance Product Characteristics vs Customer Requirements Specifications case wariness swoop 3 of 35 1. 1. Voice of the Customer The term Voice Of the Customer (VOC) is used to describe guests involve and their perceptions of your product or service. VOC selective information helps an organization Align design and good efforts with business strategy. Decide what products, procedurees and work to offer or enhance. Identify critical features/performance requirements for products, helpes and services. Identify key drivers of customer satisfaction. Quality Management soaring 4 of 35 1. 1. 2 Kanos Model of Customer Needs Performance Quality Satisfiers Excitement Quality Noriaki KanoDelighters Basic Quality Dissatisfiers Quality Performance Quality Management Customer satisfaction sneak 5 of 35 1. 2 Quality is Customer Satisfaction Supplier Metrics Cycle- prison term Customer Needs Timeliness Cost P rice Defect Rate Quality Quality Management microscope slide 6 of 35 1. 2 Quality is Customer Satisfaction A customer is anyone who is impacted by the product 1. away Customers Include not only the end-users, but also the intermediate processors (OEMs, distributors, retailers) non-purchasers who pass on somewhat connection to the product ( government regulatory bodies) . Internal Customers Include not only other divisions of the company that atomic number 18 provided with components for an assembly, but also others that ar affected (the Purchasing department that receives an engineering specification for a procurement) Quality Management slew 7 of 35 1. 3 Two Views of Quality Internal View of Quality correspond product to specification Get product accepted at inspection Prevent workings & field defects Concentrate on manufacturing engross internal note measures View quality as a technical issue Efforts coordinated by quality manager External View of QualityComp be product to opposition (and BIC) admit satisfaction over product life Meet customer needs on goods & services Cover all mappings User customer- base quality measures View quality as a business issue Efforts directed by upper management Quality Management sheer 8 of 35 2) What is Management? Management is the process of designing and bearing an environment in which individuals, working together in roots, accomplish efficiently selected aims. Quality Management drop off 9 of 35 2. 1 Management Functions Goals of Claimants Use of Resources Reengineering the SystemWhat , When planning How Organizing Who Staffing booster cable Controlling Produce Results Quality Management Slide 10 of 35 Facilitate Communication Links 2. 1 Management Functions Strategic Tactical Quality Management Time Spent in Carrying Out Managerial Functions Slide 11 of 35 Controlling Organizing Planning Leading 3) What is Quality Management? Quality management is the process of identifying and administering t he activities needed to achieve the quality objectives of an organization. Desired Quality Performance Current Quality Performance Quality Management Slide 12 of 35 3. Jurans Trilogy CHRONIC WASTE ( opportunity for improvement ) Joseph Moses Juran (1904-2008) Quality Planning designing products, services and processes to meet forward-looking breakthrough goals Quality Control meeting goals during operations Quality Improvement creating breakthroughs to unprecedented levels of performance Slide 13 of 35 Quality Management 3. 1 Jurans Trilogy Quality Planning Establish quality goals Identify customers Discover customer needs Develop product features Develop process features Establish process controls, transfer to operations Quality Control Choose control subjects Choose units of measure Set goals score a sensor Measure the actual performance Interpret the difference Take action on the difference Quality Improvement Prove the need Identify projects Organize project teams Diagnose the causes Provide remedies, prove that the remedies are effective Deal with resistance to change Control to hold the gains Quality Management Slide 14 of 35 4) The Need for Quality Management Two primary components of quality Product Features Freedom from Deficiencies Features Deficiencies Price Share Cycle TimeWaste Warranty Income Cost Profit Quality Management Slide 15 of 35 4. 1 Drivers for Quality Changing business conditions Increasing competition Customers are not willing to pay for higher quality Changing customer Consumer markets commands priority based on volume Changing product mix Low-Volume, High-Price High-Volume, Low-Price Increasing product complexity More squiffy requirements for reliability Higher levels of customer expectation change service quality both before and later the sale Quality Management Slide 16 of 35 4. 2 Deming Chain ReactionWilliam Edwards Deming (1900-1993) Quality Management Slide 17 of 35 5) Total Quality Contr ol Armand Villan Feigenbaum (born 1922) Quality Management Slide 18 of 35 5. 1 Key Elements of Total Quality Strategically Based Customer condense Obsession with Quality Scientific Approach Long-Term Commitment Teamwork Continual Improvement of Systems Education and teach Freedom through Control Unity of Purpose Employee Involvement and Empowerment Slide 19 of 35 Quality Management 5. 2 Scope of Quality Management Traditional (Little Q) Emerging (Big Q) Products Manufactured goods every products, goods & services, (whether for sale or not) Processes Processes directly related to manufacture of goods All processes, manufacturing support, business, etc Industries Manufacturing All industries, manufacturing, service, government, etc (whether profits or not) Slide 20 of 35 Quality Management 5. 3 Triple-Role Concept TripleUnder this enlarged concept (Big Q), all jobs bosom three roles for the jobholder customer receives processed information and/or goods processor con verts inputs into outputs supplier delivers resulting products to customers e. g.The Product Development function receives information on customer needs from Marketing creates designs for unsanded products furnishes specifications to Operations Quality Management Slide 21 of 35 5. 3 Triple-Role Concept Triple foreplay I am Responsible for Quality As a Good Customer I will As a Good Process Owner I will As a Good Supplier I will Output My Supplier My Customer Requirements & Feedback Agree on & document my requirements with my supplier Learn & apply the tools of quality teach others Understand my customer requirements, agree on, & document my deliverables Requirements & Feedback Return defective inputs to my supplier promptly & tactfully Continuously improve my process reduce defects, cycle-time & know benchmarks Reduce defects & variations in my output Feed back input quality data to my supplier Document & display my process, defect levels, & CI projects Measure my ou tput quality from my customers perspective Quality Management Slide 22 of 35 3. 2. 1 SIPOC Diagram Supplier Input Process Function 1 Output Customer Internal Internal Function 2 External External Function i Customer What are my requirements? Function n End-User What are their expectations?Who are my Suppliers? What are my Funtions? Who are my Customers? Exercise 1 Describe the triple-role for the following a process engineer an equipment engineer a quality manager an under-graduate For each scenario, identify the key responsibilities for each triple-role. Quality Management Slide 24 of 35 6) The Importance of Quality The first job we have is to turn out quality production that consumers will buy and keep on buying. If we produce it efficiently and economically, we will earn a profit in which you will share. William Cooper Procter (1862-1934) Company Employees Address in 1887Three issues critical to manufacturing and service productivity Cost Quality Quality Management Sli de 25 of 35 6) The Importance of Quality Improved Quality Competitive Advantage Reduced Cost Less returns, make over and/or scrap change magnitude Productivity Increased Profits Satisfied Customers Quality Sales Profit Jobs Quality Management Slide 26 of 35 6. 1 Cost of Poor Quality GM announces recall April 14, 2009 0656 PM HUNTSVILLE, AL (WAFF) General Motors is recalling 1. 5 million vehicles because of potential engine fires. GM says there have been no reports of any fires or injuries.Some of the recalled vehicles are no longer in production. The recall involves vehicles with a 3. 8-liter V6 engine. The government says drops of oil could fall into the exhaust system and cause a fire in the engine. The recall includes the 1998-1999 oldsmobile Intrigue, the 1997-2003 Pontiac green Prix, 1997-2003 Buick Regal, and the 1998-2003 Chevrolet Lumina, Monte Carlo and Impala. A gm spokesperson says the recall is just a precautionary measure for consumers. Quality Management Sli de 27 of 35 6. 1 Cost of Poor Quality Sony recalls 438,000 laptops on erythema solare concern Fri, Sep 05, 2008 ReutersNEW YORK, US Japans Sony Corp has launched a voluntary recall of 438,000 Vaio portable calculators, citing a potential hazard that could cause the machines to overheat or possibly burn a user. It is one of the biggest computer recalls since 2006 when Dell Inc recalled 4. 1 million notebook computer batteries because they could overheat and catch fire. Quality Management Slide 28 of 35 6. 1 Cost of Poor Quality Prima Deli coffee cakes in all probability cause of food poisoning By Hasnita A Majid, Channel newlysAsia Posted 03 December 2007 2259 hrs SINGAPORE If youve bought chocolate cakes from bakery chain Prima Deli, you should throw them away.The advice comes from the Ministry of Health (MOH) and the Agri-Food and Veterinary Authority (AVA). The two agencies say these cakes are likely to contain a bacteria called Salmonella Enteriditis, which has caused some people to get food poisoning. Salmonella is a group of bacteria that can cause symptoms such as fever, watery diarrhoea, vomiting and abdominal pain. 106 people have so far reported getting food poisoning after eating the cakes. Six had to be hospitalised, but have since been discharged. They tested positive for Salmonella Enteritidis. Quality Management Slide 29 of 35 6. 1 Cost of Poor QualityThe Space shuttle Challenger disaster occurred on January 28, 1986, when Space wench Challenger broke apart 73 seconds into its flight, leading to the deaths of its cardinal crew members. The spacecraft disintegrated over the Atlantic Ocean, off the coast of central Florida, United States at 1139 a. m. EST (1639 UTC). The Space Shuttle Columbia disaster occurred on February 1, 2003, when the Space Shuttle Columbia disintegrated over Texas during re-entry into the Earths atmosphere, with the loss of all seven crew members, shortly before it was scheduled to conclude its 28th mission, STS-10 7. Quality ManagementSlide 30 of 35 6. 2 Quality, Costs and Schedules Quality Emphasis on Quality Elimination of causes of error and rework Reduction in Costs Improve delivery Schedules Emphasis on Quality Unnecessary product features Unrealistic tolerances Perfectionism in inspection Increase in Costs Missing delivery Schedules Costs Schedules Will emphasis on Quality have a positive or negative impact on Costs and Schedules? Quality Management Slide 31 of 35 6. 2 Quality, Costs and Schedules Quality is nigh doing things right the first time and about satisfying customers. But quality is also about costs, revenues, and profits.Quality plays a key role in keeping costs low, revenues high, and profits robust. Perry L Johnson http//www. pji. com/aboutplj. htm Quality Management Slide 32 of 35 7) The Quality Odyssey Transformational change or radical change is different from incremental change. A breakthrough can mean different things to different people. Radical Change Carry-Ov er Modules from departed As-is Minor modifications 5S Root causes are not always identified Incremental Change Quality improvement Lean Manufacturing Process flow revisions Customer focused Re-design Creative thinking Innovation Six Sigma Benchmarking New technologyFix as Fail Self-Inspection Check Inspect Quality Control Revise Towards Best-in-Class Quality Quality Management Slide 33 of 35 7) The Quality Odyssey Recognize Leaders recognize the need for change and focus on achieving Best-InClass Quality. Define Leaders define the strategy, goals and objectives necessary to pursue BestIn-Class Quality. Organize go are taken to measure and analyze the organizations current position. Improve Deploy strategy by selecting key problem areas, training people, establishing measures, developing solutions, and implementing improvements. Control Determine if improvements are working.If so, establish controls to maintain this new level of Sustain Integrate improvements thro ughout the organization & standardize best practices. Select new areas for improvement. Alignment between customers expectations and the organizations strategic plan, processes and activities ultimately results in the right things being through with(p) right. Quality Management Slide 34 of 35 Recommended Further Reading 1. Jurans Quality Planning and Analysis for Enterprise Quality Frank Gryna, Richard C H Chua and Joseph A DeFeo McGraw-Hill, 5th Edition, 2005 Chapter 1 Basic Concepts Quality Management Slide 35 of 35